Careers and Job Opportunity

If you like scaling new heights and you have the drive for excellence, you will fit into our team.

For 9 years, we have pushed the boundaries of service delivery in the Forex Trading industry in Nigeria. Do you have what it takes to be on our team?

Check for open positions below and apply accordingly. Please note that you can only apply for one position, multiple applications for multiple positions is not allowed. Kindly read all instructions, it will take just a few minutes to complete the process.

If you started an application process, Login Here to continue.

If you encounter any challenge, please send an email to careers@instafxng.com, we will be glad to assist you.


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Instant Web-Net Technologies Limited is a business solutions provider with a team of highly creative and innovative individuals who think, own and deliver projects in line with our value chain. 

We seek to recruit Call Centre Representatives to act as liaisons between the company and her clients, providing product/services information and resolving any emerging problems that our customer might face with accuracy and efficiency.

JOB DESCRIPTION

This role requires candidates to:

  • Manage and resolve customer complaints
  • Keep records of customer interactions, process customer accounts and file documents

  • Generate sales leads from calls and email correspondence

  • Provide product and service information to customers

  • Document all call information according to standard operating procedures

  • Fulfill requests by clarifying desired information; completing transactions; forwarding requests

 

JOB REQUIREMENTS

  • A minimum of OND in business administration or any other related area.
  • 1-2 years of experience in a similar role
  • Good communication skills
  • Impeccable telephone etiquette and management
  • Good administrative skills
  • Computer literate with good understanding of Microsoft Office Suite
  • Strong organizational skill and be deadline oriented
  • Customer focused and goal driven
  • Result oriented
  • Strong time management and decision making skills
  • Demonstrates a positive and professional image at all times
  • Excellent consultative and rapport-building skills

Apply Now